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Navigators

Navigator Grantees

Partnerships with community organizations are vital to reaching uninsured residents across the state, especially in underserved communities. The Georgia Access Navigator Program is run by Georgia Access, a division of the Office of Commissioner of Insurance and Safety Fire (OCI). Organizations must apply and be approved to receive funding from Georgia Access.

Navigator Grantees are organizations or a consortium of organizations that provide outreach and education to consumers and are responsible for overseeing the work of affiliated Navigators, including training, day-to-day management, and monitoring Navigator activities. Certified Navigators are individuals who are certified and licensed by the state to support consumers with applying for health coverage.

There are eight Georgia Access Navigator Grantees for Plan Year (PY) 2025:

Navigators

Certified Navigators are individuals who are certified and licensed by the state to support consumers with applying for health coverage on Georgia Access.

Navigator certification training for PY 2025 is now available at certification.georgiaaccess.gov. All Navigators must complete certification and secure licensure by November 1, 2024, to be ready to support consumers on November 1, 2024, for Open Enrollment.

To learn more about Navigator licensure, visit Navigators and Georgia Access Specialists (CACs) | Office of the Commissioner of Insurance and Safety Fire.

Frequently Asked Questions

What is a Navigator Grantee Organization?

A Navigator Grantee is an organization that is selected to receive a Navigator Grant from the State of Georgia to support certified Navigator activities. Navigator Grantees have four main roles: 

  • Supervise certified Navigators.
  • Perform outreach and educational activities.
  • Provide monthly, quarterly, and annual performance metrics to the state.
  • Receive marketing toolkits and information for consumers.

How can an organization become a Navigator Grantee?

Organizations must apply for and receive a Georgia Access Navigator Grant to participate in Georgia Access as a Navigator Grantee. For PY 2025, the Navigator Grant application period has closed, and decisions were announced in July 2024. Navigator Grantee Applications for PY 2026 will be posted in summer of 2025.

Who is a certified Navigator?

A certified Navigator is an individual who is certified and licensed by the state to support consumers with applying for health coverage. Certified Navigators are also referred to as assisters. Certified Navigators are affiliated with a Navigator Grantee Organization, either as an employee or volunteer. Certified Navigators are grant-funded and provide unbiased support, outreach, and education to all consumers, including underserved or vulnerable populations.

What are the requirements for Navigators to participate in Georgia Access?

To assist Georgia consumers as a certified Navigator on Georgia Access, individuals must be an employee or volunteer with one of the approved Georgia Access Navigator Grantees, hold a State of Georgia Resident Navigator license (more information on the OCI Website), and complete the Georgia Access certification training and final assessment.

How do Navigators obtain a Georgia Access certification?

To obtain a Georgia Access certification, the followings steps must be taken:

  • Begin the certification course, which is available at certification.georgiaaccess.gov.
  • Set aside approximately three hours to complete the course.
  • Achieve a minimum score of 80% to pass the final assessment; a maximum of three attempts will be permitted.
  • Download and save a PDF copy of the certification certificate.

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