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Issuer Agent Appointment POCs 

Per Georgia Administrative Code Rule 120-2-3-.21 agents are required to obtain a Certificate of Authority or “appointment” directly with the insurance company whose products they intend to sell. All agents must receive an appointment with an associated insurance company within 15 calendar days of the sale of an insurance product. Appointments are legal documents that allow an agent to conduct business for the insurance company.

Agents must follow existing Georgia code and insurance company processes to establish appointments as outlined in the Georgia Insurance Licensing Candidate Handbook. Below are a list of appointments POCs for Georgia Access QHP and SADP issuers to support agents with the appointments process:

IssuerIssuer TypeAgent Appointment POC
Aetna Health, Inc.QHPLAAU@aetna.com
Alliant Health PlansQHPBOR@alliantplans.com
Ambetter from Peach State Health PlanQHPambetterbrokers@centene.com
Anthem Blue Cross and Blue Shield/AmerigroupQHPproducers@elevancehealth.com
BEST Life and Health Insurance CompanySADPbrokerservice@bestlife.com; or call (877) 205-8767
CareSourceQHPSalesSupport@caresource.com
Cigna HealthcareQHPDASH@Cigna-ifp.com
Delta Dental Insurance CompanySADPproducerservices@delta.org; broker support line available M-F from 8 AM – 7 PM ET @ 866.760.4080
DentaQuestSADPDQbrokersalessupport@dentaquest.com
Dominion NationalSADPagent@dominionnational.com
EMI HealthSADPnstucki@emihealth.com
HumanaSADPKJohnson182@humana.com
Kaiser Permanente (offering SHOP plans)QHPhttps://account.kp.org/business/broker-appointment
Oscar HealthQHPgaworkgroup@hioscar.com
Solstice BenefitsSADPchenriquez@solsticebenefits.com
UnitedHealthcare of Georgia, Inc.QHPexchangescontracting@uhc.com