Georgia Access went live on November 1, 2024, as a State-based Exchange (SBE) for Open Enrollment (OE) 2025. As part of this transition, agents will now enroll consumers through Georgia Access or through an Enhanced Direct Enrollment (EDE) partner instead of through HealthCare.gov. Agents play a vital role in Georgia by helping residents across the state access health insurance coverage that meets their needs.
Agent Requirements
Accident & Sickness licensed agents who want to sell on-Exchange health or dental insurance plans for Plan Year (PY) 2025 must meet the following requirements:
- Maintain or obtain active Accident & Sickness licensure in Georgia.
- Complete the PY 2025 Georgia Access agent certification training and pass the final assessment with a score of 80% or higher. Visit certification.georgiaaccess.gov to access the training.
- Agents who completed the PY 2024 Georgia Access agent certification training and final assessment last year are required to complete a refresher module and assessment for PY 2025.
- Agents who complete the full-length PY 2025 Georgia Access agent certification training will receive three Continuing Education (CE) credits towards their licensure.
- Agents who complete the refresher training will receive one CE credit towards their licensure.
- Activate an individual agent profile in the Georgia Access agent portal. After completing licensure and certification, agents will receive an email with information regarding how to activate their profile.
- Establish appointments with Qualified Health Plan (QHP) and Stand-alone Dental Plan (SADP) insurance companies on Georgia Access for OE 2025.
- Enroll consumers in on-Exchange plans either through the state-run Georgia Access agent portal or through a certified EDE partner.
Please Note
- Agents who plan to serve consumers in other states may still need to complete the Federally-facilitated Exchange (FFE) certification training for PY 2025, which became available in August 2024.
- Staff who support agents or agencies (agency administrative staff) are also required to complete certification training through certification.georgiaaccess.gov.