The .gov means it’s official.

Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website.

Still not sure?

Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.

Contact and Support

Partners

Contact and Support

Whether you are a partner, agent, or insurance company representative, you can find contact information and support for all your needs.

Partner with Georgia Access

Are you or your organization interested in partnering with Georgia Access? Download the Partner with Georgia Access Information Sheets to learn more.

download partner with georgia access info sheet (english)

download partner with georgia access info sheet (Spanish)

General partner & agent support

Partner Support Line: 1-888-312-4237 (TTY 711)
Email: agents@georgiaaccess.ga.gov
Hours of Operation for Open Enrollment: Monday – Friday, 8 AM – 8 PM ET (excluding holidays), Saturday 8 AM – 5 PM ET, and Sunday 10 AM – 2 PM ET
Hours of Operation Outside of Open Enrollment: Monday – Friday, 8 AM – 5 PM ET (excluding holidays)

Other support options

Email Support for Enhanced Direct Enrollment (EDE)
Partners: EDESupport@georgiaaccess.ga.gov
Federal EDE Program Support (HealthCare.gov): 1-855-788-6275
Email Support for Certified Application Counselors (CAC) & Designated Organizations (CDOs): CDOs@georgiaaccess.ga.gov
Email Support for Navigator Program: navigators@georgiaaccess.ga.gov

Insurance companies

For General Inquiries & Invoice Questions:
- Email: intake@georgiaaccess.ga.gov
- Phone: 1-404-656-2070 or 1-800-656-2298 (Toll-Free)

For Sircon Account & Payment Service Support:
- Phone: 1-877-876-4430
- Online Contact Form: https://sirconwalkup.vertafore.com/apex/sc_ContactSupport

Mailing address

Georgia Access Contact Center
PO Box 12264
Birmingham, AL 35202