The Georgia Access Navigator Program is run by Georgia Access, a division within the Office of Commissioner of Insurance and Safety Fire (OCI). Organizations must apply each year and be approved to receive funding from Georgia Access. Partnerships with community organizations are vital to reaching uninsured residents across the state, especially in underserved communities.
Navigator Grantees
Navigator Grantees are organizations or a consortium of organizations that provide outreach and education to consumers and are responsible for overseeing the work of affiliated Navigators, including training, day-to-day management, and monitoring Navigator activities.
Georgia Access Navigator Grant Application
Applications for PY 2026 closed on August 15, 2025. If you are interested in partnering with Georgia Access as a Navigator Grantee, don’t miss the opportunity to apply in the future. Applications for the next program year will be open summer 2026.
Navigators
Navigators play an important role in assisting uninsured residents across the state, particularly in underserved communities.
To assist Georgia consumers with applying for health coverage on Georgia Access as a certified Navigator, individuals must be an employee or volunteer with one of the approved Georgia Access Navigator Grantees, hold a State of Georgia Resident Navigator license, and complete the Plan Year (PY) 2026 Georgia Access certification training and final assessment. Navigators are also referred to as assisters who provide unbiased support, outreach, and education to all consumers, including underserved or vulnerable populations. Navigator certification training for PY 2026 is now available at certification.georgiaaccess.org. To learn more about Navigator license requirements, visit Navigators and Georgia Access Specialists (CACs) | Office of the Commissioner of Insurance and Safety Fire.
Frequently asked questions
How can an organization become a Navigator Grantee?
Organizations must apply for and receive a Georgia Access Navigator Grant to participate in Georgia Access as a Navigator Grantee. For PY 2026, the Navigator Grant application period has closed. Awarded organizations were in Septermber 2025. Navigator Grant Applications for PY 2027 will be posted in summer of 2026.
Who is a certified Navigator?
A certified Navigator is an individual who is certified and licensed by the state to support consumers with applying for health coverage. Certified Navigators are also referred to as assisters. Certified Navigators are affiliated with a Navigator Grantee Organization, either as an employee or volunteer. Certified Navigators are grant-funded and provide unbiased support, outreach, and education to all consumers, including underserved or vulnerable populations.
What are the requirements for Navigators to participate in Georgia Access?
To assist Georgia consumers as a certified Navigator on Georgia Access, individuals must be an employee or volunteer with one of the approved Georgia Access Navigator Grantees, hold a State of Georgia Resident Navigator license (find more information on the OCI website), and complete the PY 2026 Georgia Access certification training and final assessment.
How do Navigators obtain a Georgia Access certification?
To obtain a Georgia Access certification, take the following steps:
- Begin the certification course, which is available at certification.georgiaaccess.gov.
- Set aside approximately three hours to complete the course.
- Achieve a minimum score of 80% to pass the final assessment; a maximum of three attempts will be permitted.
- Download and save a PDF copy of the certification certificate.
Review a comprehensive list of questions and answers.
Resources
- For questions about the Georgia Access Navigator Program, reach out to navigators@georgiaaccess.ga.gov.
- Georgia Access Contact Center for Partners 1-888-312-4237 (TTY Line 711)