The Georgia Access Certified Counselors (CAC) Program is run by Georgia Access, a division within the Office of Commissioner of Insurance and Safety Fire (OCI). Partnerships with community organizations are vital to reaching uninsured residents across the state, especially in underserved communities. Organizations must apply and be selected to become a Georgia Access Certified Application Counselor Designated Organization (CDO). CDOs do not receive grant funding.
Certified Application Counselor Designated Organizations (CDOs)
CDOs are responsible for overseeing the work of affiliated CACs, including training, day-to-day management, and monitoring certified CAC activities. CACs are individuals who are certified and licensed by the state to support consumers with applying for health coverage.
There are Thirty-three Georgia Access Certified Application Counselor Designated Organizations (CDOs) for Plan Year (PY) 2026:
- Amani Women Center
- Athens Model Neighborhood Health Center
- Blue Ridge Georgia Hospital Company, LLC
- BOAT People SOS
- Center for Pan Asian Community Services
- Crisp Regional Hospital
- Curae Finance, LLC
- Curtis V Cooper Primary Health Care, Inc.
- disABILITY LINK Georgia
- Diversity Health Center
- Effingham Health System
- First Choice Primary Care
- Georgia Community Action Association, Inc
- Georgia Highlands Medical Services
- Georgia Mountains Health Services Inc.
- Georgians for a Healthy Future
- Good Samaritan Health & Wellness Center
- Grady Memorial Hospital Corporation
- HealthFund Solutions
- J. C. Lewis Primary Health Care Center
- McKinney Medical Center, Inc.
- MedCura Health
- MedLink Georgia
- Pink Peaches Inc
- Primary Care of Southwest Georgia
- Recovery Consultants of Atlanta
- Resource Corporation of America
- Ser Familia, Inc.
- St. Joseph’s Candler Health Systems
- The Family Health Centers of Georgia Inc
- The Medical Center of Central Georgia, Inc.
- The Band Room Inc.
Georgia Access PY 2026 CDO application
Applications for PY 2026 closed on September 12, 2025. If you are interested in partnering with Georgia Access as a CDO, don’t miss the opportunity to apply in the future. Applications for the next program year will be open summer 2026.
Certified Application Counselors
CACs are individuals who are certified and licensed by the state to support consumers with applying for health coverage on Georgia Access.
To assist Georgia consumers on the Exchange for 2026, individuals must be employees or volunteers with one of the approved Georgia Access Certified Application Counselor Designated Organizations (CDOs), hold a Georgia Access Specialist License, and complete the Plan Year (PY) 2026 Georgia Access certification training and final assessment. CACs are also referred to as assisters who provide unbiased support, outreach, and education to all consumers, including underserved or vulnerable populations. CAC certification training for PY 2026 is available at certification.georgiaaccess.gov. To learn more about CAC license requirements, visit Navigators and Georgia Access Specialists (CACs) | Office of the Commissioner of Insurance and Safety Fire.
Frequently asked questions
What is a Certified Application Counselor Designated Organization (CDO)?
A CDO is an organization selected by the State of Georgia to support CAC activities. CDOs have three main roles:
- Supervise CACs
- Provide quarterly performance metrics to the State
- Receive marketing toolkits and information for consumers
How can an organization become a certified CDO?
Applications for PY 2026 closed on September 12, 2025. If you are interested in partnering with Georgia Access as a CDO, don’t miss the opportunity to apply in the future. Applications for the next program year will be open summer 2026.
What is a CAC?
A CAC is an individual who is certified and licensed by the State of Georgia to support consumers with applying for health coverage. CACs are also referred to as assisters. CACs are required to be affiliated with a CDO, either as an employee or volunteer. CACs provide unbiased support and educate consumers on healthcare options. Like certified Navigators, CACs are not permitted to advise consumers on which health plan is best.
What are the requirements for CACs to participate in Georgia Access?
To assist Georgia consumers as a CAC on Georgia Access, individuals must be an employee or volunteer with one of the approved Georgia Access CDOs, hold a Georgia Access Specialist License and complete the PY 2026 Georgia Access certification training and final assessment.
The Georgia Access Specialist licensing requirements have been updated as shown here on the CAC partner page. CACs can begin the licensure/renewal process at any time, but they must complete certification training before obtaining a license.
How do CACs obtain Georgia Access certification?
To obtain Georgia Access certification, take the following steps:
- Complete the PY 2026 Georgia Access CAC Certification Training and pass final assessment with 80% or higher – https://certification.georgiaaccess.gov
- Complete Affiliation Form and notarize Citizenship Affidavit
- Send the Assister Team both forms via email along with a picture ID and training certificate – CDOs@georgiaaccess.ga.gov
Resources
- For questions about the Georgia Access CDO Program, reach out to CDOs@georgiaaccess.ga.gov.
- Georgia Access Contact Center for Partners 1-888-312-4237 (TTY Line 711)